Privacy Statement

TL Mabuhay Driving Academy is committed to protecting your personal data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and applicable regulations.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, enrollment forms, and payment-enabled services.

Data We Collect

Depending on your transaction, we may collect:

  • Full name, email address, and mobile number
  • Preferred branch and service details
  • Payment-related references and order records
  • Optional notes and submitted supporting details
  • Technical usage data such as IP address, browser, and access logs

Purpose of Processing

We process your data for legitimate and lawful purposes, including:

  • Enrollment processing and branch coordination
  • Service scheduling and learner support
  • Payment processing, verification, and record keeping
  • Platform security, fraud prevention, and operational monitoring
  • Compliance with legal, regulatory, and audit requirements

Cookies and Log Data

Our systems may automatically capture technical data such as device type, browser type, access timestamps, and referring pages to improve performance, diagnose issues, and maintain security.

Data Sharing and Disclosure

We do not sell personal data. We may share data only when necessary with:

  • Authorized internal personnel and branch operations staff
  • Accredited payment partners for transaction processing
  • Regulators or authorities when required by law

Data Protection and Security Measures

We implement organizational, physical, and technical safeguards, such as access controls, secure authentication, system logging, and restricted processing workflows, to protect confidentiality, integrity, and availability of personal data.

Storage and Retention

Personal data is retained only as long as necessary for service fulfillment, legal compliance, and record-keeping obligations. After retention periods lapse, records are securely deleted, anonymized, or disposed of using appropriate methods.

Your Privacy Rights

Under applicable privacy laws, you may have the right to:

  • Be informed about how your data is processed
  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure, blocking, or restriction where applicable
  • Object to certain forms of processing
  • Lodge a complaint with relevant regulatory authorities

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material updates will be reflected on this page with an updated effective date.

Contact

For privacy-related concerns, requests, or clarifications, you may contact us at admin@tlm-oms.org.

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