Privacy Statement
TL Mabuhay Driving Academy is committed to protecting your personal data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and applicable regulations.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, enrollment forms, and payment-enabled services.
Data We Collect
Depending on your transaction, we may collect:
- Full name, email address, and mobile number
- Preferred branch and service details
- Payment-related references and order records
- Optional notes and submitted supporting details
- Technical usage data such as IP address, browser, and access logs
Purpose of Processing
We process your data for legitimate and lawful purposes, including:
- Enrollment processing and branch coordination
- Service scheduling and learner support
- Payment processing, verification, and record keeping
- Platform security, fraud prevention, and operational monitoring
- Compliance with legal, regulatory, and audit requirements
Cookies and Log Data
Our systems may automatically capture technical data such as device type, browser type, access timestamps, and referring pages to improve performance, diagnose issues, and maintain security.
Data Sharing and Disclosure
We do not sell personal data. We may share data only when necessary with:
- Authorized internal personnel and branch operations staff
- Accredited payment partners for transaction processing
- Regulators or authorities when required by law
Data Protection and Security Measures
We implement organizational, physical, and technical safeguards, such as access controls, secure authentication, system logging, and restricted processing workflows, to protect confidentiality, integrity, and availability of personal data.
Storage and Retention
Personal data is retained only as long as necessary for service fulfillment, legal compliance, and record-keeping obligations. After retention periods lapse, records are securely deleted, anonymized, or disposed of using appropriate methods.
Your Privacy Rights
Under applicable privacy laws, you may have the right to:
- Be informed about how your data is processed
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request erasure, blocking, or restriction where applicable
- Object to certain forms of processing
- Lodge a complaint with relevant regulatory authorities
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Material updates will be reflected on this page with an updated effective date.
Contact
For privacy-related concerns, requests, or clarifications, you may contact us at admin@tlm-oms.org.